Shipping Policy
*Orders $125 and over, before taxes, receive free standard shipping within Canada!
Do you ship to my country?
If you reside outside of Canada, please visit:
ferriswheelpress.au for shipping to Australia;
ferriswheelpress.eu for European country;;
ferriswheelpress.sg for Singapore;
ferriswheelpress.com for all other locations.
Certain countries will require additional duties and taxes for goods to be shipped from Canada to your home country. We suggest that you look for a retailer that is in a country near you.
How long do I have to wait to get my order?
*Please note that due to COVID-19 and increased precautions in shipping facilities some orders may be delayed*
We try our best to ship out orders within 1-2 business days, excluding weekends and holidays. If you placed your order on the weekend or holiday, we will try our best to process the order on the next business day. Once your order has been processed, you will receive an email with your tracking number (if available). Please see below for the estimated delivery time:
Canada standard shipping: 3 – 9 business days
Canada express shipping: 3 - 5 business days
Please visit ferriswheelpress.com for shipping destinations outside of Canada.
Do you provide tracking numbers?
With any order placed within Canada, you will receive an automated email with your tracking number once your order has been processed and shipped out.
Help! My item has not arrived yet.
If you have placed an order and are located outside of Canada, please be patient as customs clearance times may vary. If you have waited for more than 1 -2 days outside the expected delivery date, please contact us at support@ferriswheelpress.com.
Can I make changes and/or cancel my order?
Please ensure that your order is correct at the time of payment, as we are unable to make any changes to your order after it has been processed in our system.
Can I combine discount codes on my order?
Only one discount code can be used at a time per order. This is a limitation of our website.
Didn’t answer your questions or concerns?
If we didn’t answer any questions or concerns you may have, please don’t hesitate to send us an email at support@ferriswheelpress.com. We’d love to hear from you!