Orders $150 or over, receive free standard shipping within Canada.
Do you ship to my country?
If you reside outside Canada, please visit the appropriate regional site based on your location:
How long do I have to wait to get my order?
We try our best to ship out orders within 1-2 business days, excluding weekends and holidays. If you placed your order on the weekend or holiday, we will try our best to process the order next business day. Once your order has been processed, you will receive an email with your tracking number (if available). Please see below for the estimated delivery time:
Standard shipping: 3 – 9 business days
Express shipping: 3 – 5 business days
Do you provide tracking numbers?
You will receive an automated email with your tracking number once your order has been processed and has been shipped out.
Help! My item has not arrived yet.
If you have waited for more than 1 -2 days outside the expected delivery date, please contact us at email@example.com.
Can I make changes and/or cancel my order?
Please ensure that your order is correct at the time of payment, as we are unable to make any changes to your order after it has been processed in our system.
Can I combine discount codes on my order?
Only one discount code can be used at a time per order. This is a limitation of our website.
Didn’t answer your questions or concerns?
If we didn’t answer any questions or concerns you may have, please don’t hesitate to send us an email at firstname.lastname@example.org. We’d love to hear from you!