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Customer Reviews

Based on 2 reviews
50%
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50%
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C
Charles-Antoine Bujold
Great product

Great product

M
Maia Mathieu
Worst customer service ever

I wanted to place this order on July 1st as a birthday present to myself, and it took two weeks of mostly being ignored to answer a question about an error in my cart. I finally got answers (mostly to the tune of 'its not our fault') and placed the order on the 12th of July. Customer service has been largely ignoring me except to periodically weigh in, make more excuses and thank me for my patience. I was very nearly out of patience and considering disputing my credit card charge when it finally arrived the afternoon of July 31st.

The product is of the quality I expect from Ferris Wheel, but the customer service was appalling.

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